Study for the NBC-HWC Test - Expert Coach Center
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Wellness Coach Certification

Study for the NBC-HWC Test

Dawn Mazur
Purchase for $197

Study for the NBC-HWC Test with our comprehensive resources. Each module has been curated from standards using the various resources listed on the NBC-HWC Test Guide. Dive into all the modules or hop around and strengthen specific skill sets. *Free for graduates of our program.

Here is the course outline:

Welcome and Announcements

Ethics, Standards, and Scope of Work

Learners will understand and demonstrate knowledge of how to exercise professional standards and ethical guidelines as outlined by the NBHWC.

Mastering Active listening

The coach uses mindful awareness to notice with curiosity and non judgment what is happening with the client. Active listening involves using silence appropriately to “hold the space” and allowing clients time to reflect, process, and identify what emerges.


Reflections convey active listening (“I’m hearing...”) and give clients the powerful opportunity to witness the sound of their own words, perspectives, and beliefs. Nonjudgmental reflections engage the client and inspire learning.

Expand the conversation

The coach helps the client expand possibilities by asking curious questions that evoke deeper thinking and self-reflection. Open-ended questions (starting with “what” or “how”) encourage exploration, as well as highlight strengths, values, and opportunities for learning.

Focus and refocus the conversation

The coach facilitates a conversation that balances a client’s exploratory thinking with action-oriented focus. After engaging the client in an exploration process, the coach will use techniques to narrow the conversation toward decisions, goal-setting, and commitment.

Assist client to evaluate and integrate health information

Coach will identify what the client understands and assist the client in finding and utilizing health and wellness resources. Coach assists client in accurately evaluating sources of health information, such health care provider input, health & wellness assessments, and biometrics.

Goals and implementing action

Client’s freedom of choice, autonomy, and intrinsic motivation

Client active experimentation and self-discovery

Client-Centered Relationship

The client centered relationship is one in which your client is seen as strong, resourceful and the expert on their life. Your role as a coach is to mirror and reflect those strengths, evoke what’s important to your client including their values, and assist them with distilling relevant goals related to their lives, health and purpose.

Trust & Rapport

For coaching to be effective, you must be able to create a safe and respectful container. In this module, we discuss the importance of trust and rapport and how to create it.

Client emotions and energy

We are constantly communicating emotionally whether we know it or not. Your client may be experiencing emotions they are unaware of. Part of your role as a coach is to assist your client with self-awareness particularly around emotions and energy.

Client awareness, perspective shifts and insights

New levels of client awareness, reframing, perspective shifts and insights are aspects of coaching that help clients see themselves and situations differently and in turn can assist with the achievement of desired results.

Client Self-Efficacy

Self-efficacy is a client’s innate sense of their ability to achieve their goals. One of our main goals as coaches is to increase a client’s self-efficacy, which we address in this module.

Improve support

Clients have existing resources and support that they may not be aware of or do not take advantage of, as well as potential support that they can access. In this module we address how we can improve client’s support and support systems.

Increase positive psychological resources

In this module we discuss increasing positive psychological influences and building one’s inner resiliency. This includes everything from reducing the influence of an inner critic to using tools such as affirmations to increase a positive mindset.

Wellness and Well-Being

Health and wellness involve more than the absence of disease. Wellness, as a concept, includes all aspects of physical, psychological, spiritual and social well-being; it is multi-dimensional and holistic.

Chronic Conditions

The coach often works with clients living with chronic medical conditions, as well those who are not yet ill, but are increasing their risk through unhealthy behavior. The coach should have a basic understanding of common chronic diseases and conditions including hypertension, diabetes, obesity, cardiovascular disease, high cholesterol, and a constellation of symptoms known as metabolic syndrome, which together places individuals at higher risk for heart disease, diabetes, stroke, and some cancers.

Health Behaviors & Risk Factors

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