TERMS OF USE

Thank you for choosing to visit the Website of Expert Coach Center, LLC. Expert Coach Center, LLC, is a limited liability company incorporated under the laws of the State of Virginia, and having its principal place of business at 49 Fendall Ave, Alexandria, VA 22304

For purposes of these Terms of Use, references to “we,” “our,” and “us” mean Expert Coach Center, LLC. References to “you” and “your” mean the user of our Web site, located at www.expertcoachcenter.com, https://expertcoachcenter.matrixlms.com, and any related Website developed and made available by us, and the services offered thereby (hereinafter, collective, the “Web site.”)

About Our Coaching CERTIFICATION PROGRAM.

At Expert Coach Center we offer virtual wellness coaching certification and training in the areas of Coaching Foundations, nutrition, fitness, stress management, relationships, and life balance through six (6) online curricula taught via a virtual classroom. After users receive their coaching certification they also receive a complimentary one (1) year membership to our expert coach directory, continued access to our training programs, and career service assistance.

The coaching certifications offered by our program are good for a three (3) – year period after which time they will expire should a User fail to obtain and submit to us for verification six (6) approved Continuing Education Credits, which may be obtained through us or by any approved Continuing Education Course. Upon approval of the initial six (6) Continuing Education Credits a new certificate shall be issued subject to the same renewal provisions provided herein upon its expiration.

GENERAL TERMS

Agreement to be Bound.

The following conditions, together with the relevant information set out on the Web site, including any features and services available, such as RSS feeds, podcasts, images, video and products and materials found on the Web site are subject to the Terms of Use set forth below. Please read them carefully as any use of the Web site constitutes an agreement, without acceptance, to be bound thereby by the user. By using the Web site you represent that you have read and understand the Terms of Use and that you agree to be bound by these Terms of Use as set forth below. You further represent that you are eighteen (18) years of age or older and have the capacity to enter into such a legally-binding contract, or, in the alternative, are at least sixteen (16) years of age and have the express permission of a parent and/or legal guardian.

 

Modifications and Changes to Terms of Use.

We may modify, add to, suspend or delete the Terms of Use or other agreements, in whole or in part, at our sole discretion at any time, with such modifications, additions or deletions being immediately effective upon their posting to the Web site. Your use of the Web site after modification, addition or deletion of the Terms of Use shall be deemed to constitute acceptance by you of the modification, addition or deletion.

Modifications and Changes to the Mobile Application.

We may modify, add to, suspend, or delete any aspect of the Web site at our sole discretion at any time, with such modifications, additions or deletions being immediately effective. Such modifications, additions or deletions may include but are not limited to content offered, hours of availability, and equipment needed for access or use.

Accuracy, Completeness and Timeliness of Information.

Although we stand behind our certification program, courses, and our credentials in the health industry, at times some content available by and through the Web site may be inaccurate, incomplete or not current. You agree and acknowledge that the Web site and certification course should not be relied upon or used as the sole basis for making decisions. Users should, at all times, exercise common sense when utilizing the Web site or working with their own clients.

Prohibited Use of the Web site.

In addition to other prohibitions as set forth in these Terms of Use, you are prohibited from using the Web site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Web site or materials and products found thereon, or of any related Web site, other Web sites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Web site, Webs sites, or the Internet. We reserve the right to terminate your use of the Web site for violating any of the prohibited uses or for any other reason at our sole and exclusive decision.

You agree further that you shall use the Web site for personal purposes and not for commercial purposes.

USER ACCOUNTS

Registration required.

You will be given the opportunity to register via a registration form so as to create a user account (your “Account”) that may allow you to receive information from us and/or to participate in certain features of and/or make purchases from the Web site. By registering with us, you represent and warrant that all information you provide on the registration form is current, complete and accurate to the best of your knowledge. You agree to maintain and promptly update your registration information on the Web site so that it remains current, complete and accurate. During the registration process, you may be required to choose a password. You acknowledge and agree that we may rely on this password to identify you. You are responsible for all use of your Account, regardless of whether you authorized such access or use, and for ensuring that all use of your Account complies fully with the provisions of these Terms of Use.

Accounts are limited to persons residing in the countries that our payment processor, Infusionsoft and PayPal, accepts. An updated list of these countries can be found at https://www.paypal.com/webapps/mpp/country-worldwide.

 

Multiple Accounts Prohibited.

You agree you shall not have no more than one (1) account and shall not sell, trade or transfer that account to any other person or entity.

PAID SUBSCRIPTION SERVICES

Use of the Web site is free; however, some aspects of the Website  may require a fee and subscription (hereinafter “Paid User Services.”) These may include, among other services, online courses, listing in our directory, and career services.

Payment.

The use of the Paid User Services assumes that the user has a yearly, annual, recurring subscription (hereinafter the “Subscription Period.”) Users can acquire a subscription via PayPal payment or Infusionsoft payment using a bank account, debit, or credit card.

The prices and the terms of payment for the Paid User Services are displayed at the time of registration, including at the point when the user chooses to make a purchase. Users may choose to purchase additional Paid User Services, such as online courses, after registration with such prices and terms of payment displayed at the point when the user chooses to make such a purchase.

The activation of a subscription on a user’s Account occurs as soon as, or a few moments after, a valid transaction has been completed and successfully processed.

Reoccurring Payments; Renewal.

All users who subscribe to Paid User Services shall have their Subscription Period automatically renewed, subject to the free trial terms contained herein, unless a user requests, in writing, cancellation of his or her subscription by the fifth (5th) day of the month prior to the end of the Subscription Period. Failure to request such cancellation will result in automatic debit of the entire subscription amount from the user’s PayPal account.

Cancellation of Paid User Services; Refunds.

A user may contact us at any time to cancel his or her Paid User Service by emailing us at admissions@expertcoachcenter.com or by contacting us via telephone at (814) 634-4878. The cancellation will be effective immediately; however, only users who request cancellation of their subscriptions by the 5th day of the month shall be eligible for a pro-rated refund for the following month through the end of the Subscription Period.

Refunds and Returns.

Due to the nature of the Web site no refunds, full or partial, shall be given for joining fees or subscription fees any reason whatsoever.

Free Trial.

Users who successfully complete our full certification program shall be eligible for one (1) year of free access to the Paid User Services. To learn more, please contact Customer Support.

Satisfaction Guarantee.

We stand behind our certification course; therefore, should you not be satisfied with the certification course you may request a complete, money-back guarantee of the course fees within your first thirty (30) days of enrollment. Guarantee applies only to certification courses and not to all Paid User Services. *Does not include joining fees.

Scholarships.

In our sole and exclusive discretion, we may grant need-based scholarships to users who enroll in our certification courses. To learn more please contact Customer Support.

CUSTOMER SUPPORT

Should you have a question, comment, or concern regarding the Web site and/or the Paid User Services, please contact customer support via telephone at (814) 634-4878 or via email at dawnmazur@expertcoachcenter.com. Customer support is available from 8 a.m. to 5 p.m. Monday through Friday and from 8 a.m. to noon on Saturdays. All emailed or telephone message customer support queries are answered in the order in which they are made with most users receiving a response within seventy-two (72) hours.

USER GUIDELINES

User-Generated Content and Community Guidelines.

The Web site may contain comments sections, discussion forums, bulletin boards, or other interactive features (“Interactive Areas”) in which you may post or upload comments, post or upload user-generated content, create a profile and post information about yourself, and contact other users.

All users represent that they are eighteen (18) years of age or older or proceeding with parental and/or guardian supervision and approval, by submitting content to Interactive Areas and that they agree to be bound by the terms and obligations set forth herein.

By participating in Interactive Areas, you agree further that you:

Shall not upload, distribute or otherwise publish on to the services any libelous, defamatory, obscene, pornographic, abusive, or otherwise illegal material; and

Shall not threaten or verbally abuse other users, use defamatory language, or deliberately disrupt discussions with repetitive messages, meaningless messages or “spam”; and

Shall not to use language that abuses or discriminates on the basis of race, religion, nationality, gender, sexual preference, age, region, disability, etc. Hate speech of any kind is grounds for immediate and permanent suspension of access to all or part of the Interactive Areas and use of the Web site; and

Shall not personally attack another user or air grievances on program or personnel affiliated with Expert Coach Center. Personal attacks and public grievances are a direct violation of these Terms of Use and are grounds for immediate and permanent suspension of access to all or part of the Interactive Areas and use of the Web site; and

Shall not use the Interactive Areas to distribute or otherwise publish any material containing any unauthorized solicitation of funds, advertising or solicitation for goods or services; and

Shall not upload, post or otherwise transmit any content that violates any law or engage in activity that would constitute a criminal offense or give rise to a civil liability; and

Shall not upload, post or otherwise transmit any content that advocates or provides instruction on illegal activity or discuss illegal activities with the intent to commit them; and

Shall not upload, post or otherwise transmit content that does not generally pertain to the designated topic or theme of any Interactive Area; and

Shall not impersonate any person or entity, including, but not limited to, any of our employees, or falsely state or otherwise misrepresent your affiliation with any person or entity; and

Shall not interfere with any other user’s right to privacy, including by harvesting or collecting personally-identifiable information about other users of our Interactive Areas or posting private information about a third party; and

Shall not upload, post or otherwise transmit any content, software or other materials which contain a virus or other harmful or disruptive component; and

Shall not interfere with or disrupt the Web site, the Interactive Areas or the servers or networks connected to the Web site or the Interactive Areas, or disobey any requirements, procedures, policies or regulations of networks connected to the Web site or the Interactive Areas; and

Shall base all reviews of other users on facts only and shall not post any untrue statements about other users; and

Shall not use the service to libel, slander, or otherwise injure the reputation of any user; and

Shall not post or otherwise distribute another user’s personal details, including but not limited to first or last name, age, address, date of birth, social security number, financial information and/or sexual preference.

You agree further and acknowledge that any submissions you make to the Interactive Areas may be edited, removed, modified, published, transmitted, and displayed by us, and you waive any rights you may have in having the material altered or changed in a manner not agreeable to you. Submissions made to the Interactive Areas may also be included in our RSS feeds, APIs and made available for republishing through other formats.

INTELLECTUAL PROPERTY

Grant of License

By using the Interactive Areas, you grant us a perpetual, nonexclusive, world-wide, royalty free, sub-licensable license to your user-generated content, which includes without limitation the right for us or any third party it designates, to use, copy, transmit, excerpt, publish, distribute, publicly display, publicly perform, create derivative works of, host, index, cache, tag, encode, modify and adapt (including without limitation the right to adapt to streaming, downloading, broadcast, mobile, digital, thumbnail, scanning or other technologies) in any form or media now known or hereinafter developed, any user-generated content posted by you on or to the Interactive Areas, including any user-generated content posted on or to the Interactive Areas through a third party.

If it is determined that you retain moral rights (including rights of attribution or integrity) in the content submitted by you, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the content by us or our licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the content; and (d) you forever release us, and our licensees, successors and assigns, from any claims that you could otherwise assert against us by virtue of any such moral rights. You also permit any other user to access, view, store or reproduce the content for that user’s personal use.

By posting user-generated content on or to the Interactive Areas or any other Web site owned by us, you are agreeing that it is non-confidential except as pursuant to our Privacy Policy and are consenting to its display and publication on the Web site and in the Interactive Areas and for related online and offline promotional uses.

Intellectual Property Rights Not Waived.

All material (“Materials”) displayed or transmitted via the Web site, text, photographs, images, illustrations, video clips, audio clips, and graphics are owned by us and are protected by U.S. and international copyright, trademarks, service marks, and other proprietary rights, laws and treaties.

Except as provided, you may not copy, reproduce, publish, transmit, transfer, sell, rent, modify, create derivative works from, distribute, repost, perform, display, or in any way commercially exploit the materials carried on the Web site, nor may you infringe upon any of the copyrights or other intellectual property rights contained in the materials found on the Web site. You may not remove or alter, nor cause to be removed or altered, any copyright, trademark, or other proprietary notices or visual marks and logos from the materials found on the Web site.

You may make a single print copy of any of the materials found on the Web site for personal, non-commercial use only, provided that you do not remove nor cause to be removed any copyright, trademarks, or other proprietary notices or visual marks or logos from the report or other material. You may not archive or retain any of the materials found on the Web site without our express written permission. All requests for archiving, republication or retention of any part of the materials found on the Web site must be in writing to us and must clearly state the purpose and manner in which the material. Requests for permission to archive, retain, or republish any part of the materials found on the Web site may be submitted to expertcoachcenter@gmail.com

You acquire no rights or license whatsoever in the materials found on the Web site other than the limited rights to use the Web site in accordance with these Terms of Use. Any of the materials found on the Web site accessed or downloaded from the Web site must be accessed or downloaded in accordance with the Terms of Use specified in this agreement. We reserve any rights not expressly granted under these Terms of Use.

THIRD-PARTY ADVERTISEMENTS & LINKS

Advertisements and Promotions.

We may, from time to time, run advertisements and promotions from Third Parties on the Web site. Your business dealings or correspondence with, or participation in promotions of, advertisers other than us, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such Third-Party. We are not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of Third-Party promotions or advertisements on the Web site.

Links and Third-Party Links.

The Web site may, from time-to-time, contain links or pointers to Internet sites and/or other applications maintained by Third Parties. We do not operate or control in any way any information, products or services on these Third-Party sites and we expressly disclaim any responsibility for such Third-Party sites, which are provided for your convenience on an “as is” basis without warranties of any kind, express or implied.

DISCLAIMERS, LIMITATION OF LIABILITY, INDEMNIFICATION

Disclaimer of Warranty; Limitation of Liability.

(A) YOU EXPRESSLY AGREE THAT USE OF THE WEB SITE IS AT YOUR SOLE RISK. NEITHER US OR ANY RELATED SUBSIDIARY, ITS OTHER AFFILIATES NOR ANY RESPECTIVE EMPLOYEES, AGENTS, THIRD-PARTY CONTENT PROVIDERS OR LICENSORS WARRANT THAT THE WEB SITE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO WE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEB SITE, MATERIALS FOUND ON THE WEB SITE, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION PROVIDED.

(B) ANY DOWNLOADABLE SOFTWARE, PRODUCTS OR OTHER MATERIALS, WITHOUT LIMITATION, IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THESE TERMS OF USE.

(C) ALTHOUGH ALL INFORMATION AND MATERIALS CARRIED ON THE WEB SITE ARE BELIEVED TO BE RELIABLE, WE MAKE NO REPRESENTATIONS, NEITHER EXPRESSLY NOR IMPLIEDLY, AS TO THE ACCURACY, COMPLETENESS, TIMELINESS OR RELIABILITY THEREOF.

(D) BY USING THE WEB SITE OR BY RELYING ON ANY OF THE MATERIALS OR INFORMATION CARRIED ON THE WEB SITE YOU ASSUME ALL THE RISK AND RESPONSIBILITY ARISING OUT OF USE OR RELIANCE THEREON. WE EXPRESSLY DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR AGAINST INFRINGEMENT.

(E) IN NO EVENT SHALL WE, OUR EMPLOYEES, SUBSIDIARIES, PARENTS, AGENTS, PARTNERS, THIRD-PARTY CONTENT PROVIDERS, VENDORS, AND/OR THEIR RESPECTIVE DIRECTORS, OFFICERS, AND MEMBERS, BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS OR DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR OTHER DAMAGES, INCLUDING BUT NOT LIMITED TO EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, BUSINESS INTERRUPTION, REPUTATIONAL HARM, OR LOSS OF INFORMATION OR DATA, ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE WEB SITE.

(F) WE DISCLAIM ANY AND ALL LIABILITY OF ANY KIND FOR ANY UNAUTHORIZED ACCESS TO OR USE OF YOUR PERSONALLY-IDENTIFIABLE INFORMATION. BY ACCESSING THE WEB SITE, YOU ACKNOWLEDGE AND AGREE TO OUR DISCLAIMER OF ANY SUCH LIABILITY. IF YOU DO NOT AGREE, YOU SHOULD NOT ACCESS OR USE THE WEB SITE OR THE MATERIALS FOUND ON THE WEB SITE.

(G) WE DO NOT GUARANTEE EMPLOYMENT. WE MAKE NO REPRESENTATIONS OR GUARANTEES REGARDING THE EFFECTIVENESS OF THE CERTIFICATION COURSE OR OTHER SERVICES OFFERED VIA THE WEB SITE OR TIMELINESS OF THE SERVICES IN MEETING YOUR EMPLOYMENT OBJECTIVES. WE DO NOT GUARANTEE THAT THE CERTIFICATION COURSE OR OTHER SERVICES OFFERED VIA THE WEB SITE WILL RESULT IN YOUR BEING HIRED, POSITIONS BEING FILLED OR EMPLOYEES BEING RETAINED. WE ARE FURTHER NOT RESPONSIBLE OR LIABLE FOR ANY BUSINESS, EMPLOYMENT, HIRING AND/OR SALARY DECISIONS, FOR WHATEVER REASON MADE, MADE BY YOU.

(H) NOTHING CONTAINED ON OUR WEB SITE AND THE PAID USER SERVICES IS INTENDED TO DIAGNOSIS, TREAT, CURE, OR PREVENT ANY MEDICAL CONDITION OR TO PROVIDE USERS THE EDUCATION AND SKILLS TO DO SO. FOR ALL SUCH DIAGNOSES, TREATMENTS, CURES, AND PREVENTATIVE MEASURES HEALTHCARE PROFESSIONALS SHOULD BE CONSULTED.

(I) YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE WEB SITE, PAID USER SERVICES, PRODUCTS AND/OR MATERIALS CARRIED THEREON, OR ANY OTHER GRIEVANCE, SHALL BE YOUR TERMINATION AND DISCONTINUATION OF ACCESS TO, OR USE OF THE WEB SITE.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO CERTAIN USERS.

The above limitations shall survive this Agreement and inure to the benefit of Expert Coach Center, LLC, and our affiliates and respective directors, officers, employees and agents.

Indemnification.

You agree to defend, indemnify and hold us harmless, as well as our affiliates and respective directors, officers, employees and agents, from and against all claims and expenses, including attorneys’ fees, arising out of the use of the Web site, Paid Member Services, and/or the Materials found on the Web site. You further agree to defend, indemnify and hold us harmless, as well as our affiliates and respective directors, officers, employees and agents, from and against all claims and expenses, including attorneys’ fees for your breach of this Agreement or your violation of any law or the rights of a Third-Party.

Under the terms of this agreement, violating any portion of this terms of use will result in a forfeit of any investment paid and forthcoming. Any remaining unpaid dues will be sent to a collections agency at our sole discretion.

MISCELLANEOUS

Governing Law.

This agreement will be governed and construed in accordance with the laws of the State of Virginia, United States of America, without regard to its conflicts of law provisions. You agree to submit to the personal jurisdiction of the courts located in the County of Alexandria City, Virginia, United States of America, and any cause of action which arise from use of the Web site or from interpretation of these Terms of Use must be filed in the courts located therein.

Arbitration.

You agree that any dispute concerning, relating, or referring to these Terms of Use shall be resolved exclusively by binding arbitration according to the then existing rules of the American Arbitration Association. Such proceedings will be governed by and in accordance with substantive Virginia law and shall be heard by an arbitrator located in the County of Alexandria City, Virginia, United States of America.

The arbitrator and not any federal, state, or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability, or formation of this contract, including but not limited to any claim that all or any part of this contract is void or voidable.

Severability of Provisions.

If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. Any remaining provisions shall be given effect to the fullest extent possible.

Entire Agreement.

This constitutes the entire agreement between the parties concerning the Terms of Use of the Web site.

Contact Information.

If you have any questions or concerns about the Terms of Use you may contact us at admissions@expertcoachcenter.com or (814) 634-4878.

Updates & Effective Date.

The effective date of this policy is March _1st_, 2015, From time-to-time, we may update these Terms of Use, so we encourage you to review them often.